I read through the whole article. It feels like a Kafka novel, and it's the kind of thing that makes me fear any institution with unchecked, unaccountable power

I read through the whole article. It feels like a Kafka novel, and it's the kind of thing that makes me fear any institution with unchecked, unaccountable power over other people. Even if issues are discovered, there's no way to really solve them in the context of the bureaucracy and if you happen to be affected, you're just simply screwed. People either don't care or have some interest in the system being as dysfunctional as it is (see any number of US citizens being held indefinitely as "illegal immigrants").