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Tl;dr 1. Don’t f* over your customers and partners. 2. Don’t build what _you_ want and expect that everyone will use. I had read “Hit Refresh” a while ago an
by vmurthy 7y ago
Tl;dr
1. Don’t f* over your customers and partners. 2. Don’t build what _you_ want and expect that everyone will use.
I had read “Hit Refresh” a while ago and Nadella does talk a lot about empathy. It felt a bit woozy at that time but my experience as a PM is really beginning to show me the importance of listening to your customers.