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>and phone calls are always weird when I answer "Hi, this is Phil" and the person on the other end goes "Oh, sorry, I was calling for $FIRST_NAME". <click> So
by dTal 7y ago
>and phone calls are always weird when I answer "Hi, this is Phil" and the person on the other end goes "Oh, sorry, I was calling for $FIRST_NAME". <click>
So don't answer the phone that way. There's no reason to volunteer info to a complete stranger you know nothing about anyway. All you have to do is say "Hello?" Then the caller will say "I'm looking for <x>", and then you can handle it however you like.
- tsomctl 7y agoWhen you're a small business owner, and you have potential customers calling your cell, it's polite and professional to state who you are.
- astura 7y agoWhy not answer with you business name?
- ValentineC 7y agoIn such cases, isn't it usually better to have a business phone number, and perhaps a trade name as well?
- mindcrime 7y agoSo don't answer the phone that way. Sure, I could do that. At this point, the way I answer the phone is more habit than any deeply considered policy. And honestly, more and more, I find that I rarely answer the phone unless I recognize the person calling. Everybody else can leave a voicemail or send email (which is more my preferred way to communicate anyway).