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The users didn’t hate the change, this change means that probably the user training sessions were inadequate. If you show them all the things that make their l
by xiphias2 7y ago
The users didn’t hate the change, this change means that probably the user training sessions were inadequate.
If you show them all the things that make their lives easier during the training session, they will love you for it.
- gmueckl 7y agoI did show and explain repeatedly and patiently. It was just so different and bewildering on the surface that users were instinctively hostile to it at first.