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> Why do people think Sprint is so bad Obviously every area is different, even on a block-to-block basis, but Sprint historically had the worst network density
by maxsilver 7y ago
> Why do people think Sprint is so bad
Obviously every area is different, even on a block-to-block basis, but Sprint historically had the worst network density (lowest number of sites) in any area, while using the highest-band of spectrum (least propagation), while also having the least amount of backhaul (data speeds from the tower to the wider internet).
This generally resulted in them having the worst performing network in a majority of markets nationwide -- and worse by a wide margin. Think "I can't even get twitter.com to load" levels of bad performance. It was like that, in some places, for the better part of a decade straight. Sprint's cellular performance was so bad for so long, that sometimes callers couldn't even complete a single phone call. Sprint's service was so bad, it would regularly make the local evening news - https://www.youtube.com/watch?v=V_kvT5qsi9c https://www.youtube.com/watch?v=V_kvT5qsi9c
Add to that, that they were later than all of their competitors in deploying broadband (which they weren't able to do themselves, and had outsourced to Clearwire to redo, who also botched the work and Sprint later aquired them and had to re-redo their work), add in that they completely botched their Nextel acquisition (which ironically had a better network than Sprint in many places -- a network Sprint promptly discarded with zero effort to reuse or recycle), add in that their phones had to have dual or even triple redundant radios for a while to handle all of their incompatible network systems (for a while there, Sprint literally sold phones that had to have CDMA + WiMAX + LTE radios running simultaneously just to get usable coverage -- which murdered battery life), add in that they were tied to legacy CDMA technology which, unlike Verizon, Sprint dragged their feet on modernizing, and you get a recipe for disaster.
The word "Sprint" is basically synonymous with "shit service" in the mind of most semi-involved cellular customer, for many of the reasons above. Even when Sprint finally started to fix some of their problems (around in 2017-2018 or so), so much damage had been done so thoroughly for so long, that the brand was basically toxic, regardless of fixes.