They meant that they promised X dollars (X = "the whole amount owed for the service provided). DoorDash then assumed that a consumer would tip (x-y) dollars, an

They meant that they promised X dollars (X = "the whole amount owed for the service provided). DoorDash then assumed that a consumer would tip (x-y) dollars, and they would provide the balance. This allows them to pay their employees, because that's what they fucking are, even less. Both consumers and Dashers assumed that the equation was instead X promised dollars PLUS Y tip dollars. (e.g. A dasher is promised 5 dollars for a delivery. DD assumes that the customer will pay 4 dollars in tip, meaning the cost for DD should be 1 dollar. If the customer tips 2 dollars, they will "make whole" the Dasher by paying them 3 dollars in addition to the tip. This is all horse shit and people were pissed by this deception.)