I absolutely agree there. They have this policy of doing admin work for free as long as it takes less than 30 mins -- and I've never asked for a fix that took l

I absolutely agree there. They have this policy of doing admin work for free as long as it takes less than 30 mins -- and I've never asked for a fix that took longer than 30 mins, these guys are quick. Everything from debugging connection issues (possibly hardware problem) to fixing a breaking build of apache for me from source in a few mins. Great group of folks.