The thing here is that the issue is well understood and the root cause is known. We know that rebooting prevents the error. The problem is when "have you tried

The thing here is that the issue is well understood and the root cause is known. We know that rebooting prevents the error. The problem is when "have you tried rebooting" becomes the first troubleshooting step and you stop investigating. But if you realise after the investigation that a reboot reliably prevents the issue, it's a worthwhile approach, especially if fixing the error would require many complicated changes that may lead to further errors.