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Agreed. That being said, everyone knows that waiters/waitresses make their pay from tips. I think that most people had the expectation that delivery drivers wer
by gringoDan 7y ago
Agreed. That being said, everyone knows that waiters/waitresses make their pay from tips. I think that most people had the expectation that delivery drivers were making base pay, and any tips were on top of that - the equivalent of handing the pizza delivery driver a couple of bucks when they get to the door. This was not the case, and certainly not communicated clearly to customers.
- thaumasiotes 7y agoThe fact that restaurants confiscate and aggregate all tips to divide them among the wait staff and the never-actually-tipped kitchen staff is also not communicated to customers. It is a matter of restaurant policy.
- cco 7y agoAlso illegal, so report a restaurant if you know they’re doing that.
- lonelappde 7y agoIt is legal. It happens everywhere and it's even required by law in New York. https://fortune.com/2014/03/20/starbucks-new-digital-tip-jar-wont-benefit-baristas/ https://fortune.com/2014/03/20/starbucks-new-digital-tip-jar...
- cco 7y agoFrom my reading of the law the vast majority of tip pools are not legal, to wit: >Tip Pool: The requirement that an employee must retain all tips does not preclude a valid tip pooling or sharing arrangement among employees who customarily and regularly receive tips, such as waiters, waitresses, bellhops, counter personnel (who serve customers), bussers, and service bartenders. A valid tip pool may not include employees who do not customarily and regularly received tips, such as dishwashers, cooks, chefs, and janitors. I haven’t yet seen a tip pooling scheme that didn’t also include back of house, i.e. chefs/cooks, and often supervisors or managers which cannot be included by federal law. But your point stands, my statement was overly broad.