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Aside from the booking staff, who could he reasonably have expected to advise him? The only people who could actually say if AA considered this behavior abusive
by zrobotics 7y ago
Aside from the booking staff, who could he reasonably have expected to advise him? The only people who could actually say if AA considered this behavior abusive would be members of the airline's legal staff of senior management. Any other attorney or other form of advisor can't possibly definitely state what AA would consider abuse.
These aren't random front-desk booking agents, they're high up enough in the chain of command to deal with customers like the unlimited pass holders. Who else could he have trusted to tell him if the behavior would constitute fraud in America's opinion?
- ryacko 7y agoThe legal requirements for a party to make an adverse decision is low, it just has to be non-arbitrary to prevent it from being judged on the merits. At which point whichever party has the greater resources would be most likely to win. When dealing with a corporation, you are at their mercy, and the most immediate defense is whatever PR problems you can cause them.
- paulcole 7y agoWell the people so far up in the chain of command clearly advised him incorrectly so that argument doesn’t hold water. Again, if I’m risking $5+ million I FIND SOMEONE TO ADVISE ME. Dude’s a Bear Stearns trader with money to burn, you’re telling me he has no way to get ahold of the airline’s legal staff or senior management? And also again, the reason this guy took their word for it is that he knew he was angle-shooting and thought it wouldn’t come back to bite him.