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Solid deal! Do you know if they went via third party for the repair or employed their own techs?
by sailfast 7y ago
Solid deal! Do you know if they went via third party for the repair or employed their own techs?
- profsnuggles 7y agoTheir repair is through IBM. I'm not sure at what point I was talking to Lenovo employees and when I was talking to IBM. Previous to converting to Lenovo I had two Macbooks. The first Intel white Macbook lasted about a year and a half before dying. I didn't have apple care but when I replaced that with a Macbook Pro I got apple care. That laptop was repaired 8 times, the 9th time it needed to be repaired Apple told me it would cost $800 to replace the motherboard because I had upgraded the hard drive. Needless to say I swore off Apple's crappy HW and purchased my first Lenovo. That x230 never needed any service. My current X1 only broke because I plugged in a 10 year old $15 off brand external cdrom that fried and pumped 12v from the power adapter into the USB port.