> taking away something integral to who he was. Uhh... so flying at a very discounted rate was integral to who he was? His identity? That seems a bit much. I'm

> taking away something integral to who he was. Uhh... so flying at a very discounted rate was integral to who he was? His identity? That seems a bit much. I'm finding it hard to sympathise with this guy, although AA sold a "lifetime" ticket, so that was their mistake and they should honour it. If it had turned out to have made them money instead, they'd happily continue. They made a miscalculation, that's on them.