The vast majority of questions are non-tech (telephony-related, account issues, and other FAQ type stuff). The next largest set of questions is technical and th

The vast majority of questions are non-tech (telephony-related, account issues, and other FAQ type stuff). The next largest set of questions is technical and that's what we have the evangelists for who are all working developers. reneighbor is also more technical than she gives herself credit for :)