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He didn't deal with random ticket agents. Lifetime pass holders call a dedicated number just for them. Those answering knew who he was and he knew them by nam
by naikrovek 7y ago
He didn't deal with random ticket agents. Lifetime pass holders call a dedicated number just for them. Those answering knew who he was and he knew them by name.
- tomnipotent 7y agoIf you have the American Express Black Card, sure. These customers were handled by the standard Executive Platinum team.
- atdrummond 7y agoAre you sure? I've been AirPass before and we book through different agents. Same when ConciergeKey wasn't a published benefit.
- 9nGQluzmnq3M 7y agoPer the article, he very much knew all the personnel by name, to the point of sending them gifts and calling his "friends" to talk about anything and everything when feeling depressed.