It feels like this comes from a point of view of privilege. You would rather thousands of people work for a mind-numbing call-center-like task just so there are

It feels like this comes from a point of view of privilege. You would rather thousands of people work for a mind-numbing call-center-like task just so there are no false positives, and the company expend hundreds of thousands of dollars on this, rather than experience a temporary problem that can be resolved with one or two emails.