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I used the next day onside service for my Lenovo X1 Yoga 3rd gen. My laptop broke, I called the next day someone came to my house and replaced the motherboard.
by profsnuggles 7y ago
I used the next day onside service for my Lenovo X1 Yoga 3rd gen. My laptop broke, I called the next day someone came to my house and replaced the motherboard. Was super easy and convenient.
I looked up my purchase, $2639 for the laptop, $311.75 for 5 years of next day onsite repair service and $169.25 for 5 years of accidental damage protection.
- sailfast 7y agoSolid deal! Do you know if they went via third party for the repair or employed their own techs?
- profsnuggles 7y agoTheir repair is through IBM. I'm not sure at what point I was talking to Lenovo employees and when I was talking to IBM. Previous to converting to Lenovo I had two Macbooks. The first Intel white Macbook lasted about a year and a half before dying. I didn't have apple care but when I replaced that with a Macbook Pro I got apple care. That laptop was repaired 8 times, the 9th time it needed to be repaired Apple told me it would cost $800 to replace the motherboard because I had upgraded the hard drive. Needless to say I swore off Apple's crappy HW and purchased my first Lenovo. That x230 never needed any service. My current X1 only broke because I plugged in a 10 year old $15 off brand external cdrom that fried and pumped 12v from the power adapter into the USB port.