3 ms·
Just FWIW re: 3 week repair. 3 weeks sounds rough to me. I once had a screen issue, I took the laptop in and they replaced the screen with no questions asked a
by burlesona 7y ago
Just FWIW re: 3 week repair. 3 weeks sounds rough to me.
I once had a screen issue, I took the laptop in and they replaced the screen with no questions asked and at no charge. However it took a week and I couldn’t go a week without my computer.
The Apple store rep pointed me at their return policy on laptops, specifically no questions asked 30-day returns, and told me that while he couldn’t rent me a computer that I could buy a backup and get 100% refund if I brought it back in 30 days.
So that’s what I did: “purchased” an alternate with a credit card, used it for 8 days, brought it back when my laptop was fixed, and they refunded the charge. I was never out any money.
Psychologically, I’d like it better if they offered that more readily and with a lower deposit to put down - so I’m not trying to argue that this policy is just great and has no issues.
But, if you ever find yourself in that situation and can’t go without a computer, maybe that option will help you get by.