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Businesses use Outlook and send to lots of customers who have Gmail.

bryanrasmussen 7y ago
Do businesses really use outlook though, to send to their customers? The place I'm at right now automates sending out lots of customer emails, but they don't use outlook to do it they use some automated tool, however the HTML provided is outlook compliant HTML because you have to have something that can also be read in Outlook.
- AnIdiotOnTheNet 7y ago
  > Do businesses really use outlook though, to send to their customers? Yes. This might be hard to grasp from an SV web dev perspective, but not all industries are just about shoving ads at people. The company I work for does not do mass mailing. We use email to actually communicate with actual people who wish to exchange actual money for our product. This often involves months of back and forth discussion, because our product is highly customized.
  - dx034 7y ago
    But I'd guess that since individual emails to customers are more common with B2B than B2C (due to higher transaction volumes), those emails are often Outlook to Outlook, not Outlook to Gmail.
  - bryanrasmussen 7y ago
    the company I'm referring to is one of the biggest banks in northern Europe and they do automated mails to people who want those mails because they've paid a lot of money for the service. The company I worked at before that also did automated mailing was only doing it because lots lawyers and numerous members of some other professions that required alerts regarding the laws affecting their jobs had paid lots of money to receive that email (well lots of money for a service that included alerting by email among many other things), and that email was setup to handle Outlook requirements because most people who received it were doing so on their outlook mails, ditto the current banking solution - for us webmail must remain a secondary consideration. Anyway, given your condescending response I must say you made a nice choice for a user name.
kerng 7y ago
Outlook as referred to here is the rich client program, not outlook.com. You can send/receive gmail using Outlook - in fact it's much nicer to read compared to Google's confusing Web UI, with the ... and things along those lines.

Do businesses really use outlook though, to send to their customers? The place I'm at right now automates sending out lots of customer emails, but they don't use outlook to do it they use some automated tool, however the HTML provided is outlook compliant HTML because you have to have something that can also be read in Outlook.

AnIdiotOnTheNet 7y ago
> Do businesses really use outlook though, to send to their customers? Yes. This might be hard to grasp from an SV web dev perspective, but not all industries are just about shoving ads at people. The company I work for does not do mass mailing. We use email to actually communicate with actual people who wish to exchange actual money for our product. This often involves months of back and forth discussion, because our product is highly customized.
- dx034 7y ago
  But I'd guess that since individual emails to customers are more common with B2B than B2C (due to higher transaction volumes), those emails are often Outlook to Outlook, not Outlook to Gmail.
- bryanrasmussen 7y ago
  the company I'm referring to is one of the biggest banks in northern Europe and they do automated mails to people who want those mails because they've paid a lot of money for the service. The company I worked at before that also did automated mailing was only doing it because lots lawyers and numerous members of some other professions that required alerts regarding the laws affecting their jobs had paid lots of money to receive that email (well lots of money for a service that included alerting by email among many other things), and that email was setup to handle Outlook requirements because most people who received it were doing so on their outlook mails, ditto the current banking solution - for us webmail must remain a secondary consideration. Anyway, given your condescending response I must say you made a nice choice for a user name.

kerng 7y ago

Outlook as referred to here is the rich client program, not outlook.com. You can send/receive gmail using Outlook - in fact it's much nicer to read compared to Google's confusing Web UI, with the ... and things along those lines.