“The company said it switched to phone-only cancellations from 9 a.m. to 6 p.m. on weekdays and suspended emails, like notifications about a customer’s first pa

“The company said it switched to phone-only cancellations from 9 a.m. to 6 p.m. on weekdays and suspended emails, like notifications about a customer’s first paid order following a free trial, that were “reminding” people to cancel their subscriptions.” That’s some scummy behavior.