That is, until your customers start demanding higher SLAs and offering money for them... Maybe only a thing for really big companies, but when that happens, imp

That is, until your customers start demanding higher SLAs and offering money for them... Maybe only a thing for really big companies, but when that happens, improving reliability and ops becomes someone's job. If not multiple people. That doesn't mean no duck tape like solutions get used, but that the ones that cause problems get removed.