This is the best way to put it. But... What if they are 95% headcount and want to do 80% compliance? It just gets fuzzy fast. And think of Amazon Prime... I l

This is the best way to put it. But... What if they are 95% headcount and want to do 80% compliance? It just gets fuzzy fast. And think of Amazon Prime... I love that I can order something and it comes the same day, or next day. That same level of service isn't offered in Sydney, or Rural North Dakota... would we require that of Amazon? Seems crazy. So the extrapolated argument there is, "You can order a pizza on the phone, why do you need the app?" Likely some app-focused discount code the potential customer is trying to invoke. Seems like a lot of hassle for $2 off the pizza. Or, again, Rural North Dakota, where you can't get a fast internet connection... is Netflix required to serve that area? I mean... can't we say, "We're only going to service people with a fast connection, modern OS, and who are willing to install our DRM plugins?" I think it's OK for businesses not to treat everyone exactly the same is all I'm getting at. And, as a small business owner, I want to be able to deny my services to people who I don't want to be associated with -- and I'm OK with them telling their friends I wouldn't serve them. Just because I run a business shouldn't mean I have to be a slave to anyone with a dollar. Should Ford have to make a car for people who are blind? Should NASA have to retrofit the ISS with wheelchair ramps? I mean... there is a line somewhere, and I think it's fine to leave it with the business owner -- they generally aren't going to do anything that hurts their business.