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Although I sympathize with the blind person, going as far as suing the company is, to me, an asshole move. To be fair, no one has stopped the man from ordering
by curiousgal 7y ago
Although I sympathize with the blind person, going as far as suing the company is, to me, an asshole move.
To be fair, no one has stopped the man from ordering from a store. This is akin to a person with no smartphone suing a company for not making an app for his "dumb" phone.
- DanBC 7y agoDisability discrimination laws have been in place longer than the average HN reader has been alive. We tried asking nicely. We got told to fuck off. Now we're using the courts, and we will win, because the law is on our side.
- jimktrains2 7y agoThey did prevent him from using online/app-only discounts.
- michaelmrose 7y agoThe settlement will likely be a rounding error on profit and is absolutely the only way to establish precedent that this is required for companies that do business here. Lawsuits or lost profits due to bad PR are the only way corporate America changes policies. It's not an asshole move its just the way business is done. Those who don't understand how business is done are simply trampled.