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No reverse-engineering - no new feature or bugfix. That's all there is to it.
by EliRivers 7y ago
No reverse-engineering - no new feature or bugfix. That's all there is to it.
- mooreds 7y agoDid the business have to get bit a few times (with, say production outages?) before this became the protocol?
- EliRivers 7y ago"Production outages" aren't something we have to worry about; we don't run a service and once something is working on a customer site, they basically don't tinker around with the configuration or setup. They just use it. But there have certainly been projects that massively overran because the estimates assumed that pieces that already existed were understood and reliable (sometimes they were reliable; they reliably did something, we just thought they were meant to do something else). This happens less now that we assume any existing piece that we don't know about already will turn out to be a minefield.