There's an interesting market emerging providing solutions for mobile-first Uber-like services covering all three sides of the transaction: order taker/business

There's an interesting market emerging providing solutions for mobile-first Uber-like services covering all three sides of the transaction: order taker/business, the agent, and the customer all get mobile apps to track in real time their service/good being delivered. I came across it while talking with a bar fly at my neighborhood pub who owns and operates a freight brokerage, he's been getting sales calls from such companies and is about to make a switch to some platform that has fewer features than the one he uses now, but apparently has exactly the ones he needs (or as he put it "I can get by") and for cheaper.