I am a fan of Scott, but the last paragraph on Sinofsky is laughable. Online business and software are different beasts. With all his advocation of the dogmatic

I am a fan of Scott, but the last paragraph on Sinofsky is laughable. Online business and software are different beasts. With all his advocation of the dogmatic triad model, Sinofsky would for sure slow down online service division and sink the business even more.