4 ms·

I don't think this was a mistake. The mistake is that they were automatically switched but I'm sure they intended to download and install it in the background.

by redm 7y ago

I don't think this was a mistake. The mistake is that they were automatically switched but I'm sure they intended to download and install it in the background. I know several people who clicked "try the new dropbox" and it was instantly installed/available. I'm not sure this is a problem because I/they asked to try it, but it still felt a bit odd that it was already installed. Uncanny Valley. https://en.wikipedia.org/wiki/Uncanny_valley https://en.wikipedia.org/wiki/Uncanny_valley

carti 7y ago
I don't think the uncanny valley concept is really applicable here, unless the file manager resembles a human. It's certainly a departure from the expected behavior, though.
- redm 7y ago
  I think its fairly widely accepted that the Uncanny Valley principle can be applied to things like usability and design. For example: https://medium.com/s/user-friendly/the-ux-uncanny-valley-cf30df9fb45a https://medium.com/s/user-friendly/the-ux-uncanny-valley-cf3...
- RobotRidge 7y ago
  Anything that looks almost like what you expect, but is not quite what you expect, can qualify as falling into the uncanny valley. That term doesn't exclude definitions outside of robotics / AI but really applies to any UI. A good example of this is trying to emulate OS UI (like a file manager that looks like Windows or MacOS) in a browser using Java - this used to happen more than it does now. But whenever you interacted with it, it wasn't quite web UI and it wasn't quite OS ui - even though it was trying to be.... It was really terrible UX and has since fallen out of favor and been replaced by UI that is clearly web - Dropbox's website is a great example. That's because it fell into the uncanny valley. TLDR; if it almost does what you expect, but not quite, it could be uncanny valley.

4 ms·

I don't think this was a mistake. The mistake is that they were automatically switched but I'm sure they intended to download and install it in the background.

by redm 7y ago

carti 7y ago
I don't think the uncanny valley concept is really applicable here, unless the file manager resembles a human. It's certainly a departure from the expected behavior, though.
- redm 7y ago
  I think its fairly widely accepted that the Uncanny Valley principle can be applied to things like usability and design. For example: https://medium.com/s/user-friendly/the-ux-uncanny-valley-cf30df9fb45a https://medium.com/s/user-friendly/the-ux-uncanny-valley-cf3...
- RobotRidge 7y ago
  Anything that looks almost like what you expect, but is not quite what you expect, can qualify as falling into the uncanny valley. That term doesn't exclude definitions outside of robotics / AI but really applies to any UI. A good example of this is trying to emulate OS UI (like a file manager that looks like Windows or MacOS) in a browser using Java - this used to happen more than it does now. But whenever you interacted with it, it wasn't quite web UI and it wasn't quite OS ui - even though it was trying to be.... It was really terrible UX and has since fallen out of favor and been replaced by UI that is clearly web - Dropbox's website is a great example. That's because it fell into the uncanny valley. TLDR; if it almost does what you expect, but not quite, it could be uncanny valley.