I'm not sure there's a good guy or bad guy, but anecdotally, I've been in a lot more poorly-run Subways than poorly-run McDonalds, which is maybe the point the

I'm not sure there's a good guy or bad guy, but anecdotally, I've been in a lot more poorly-run Subways than poorly-run McDonalds, which is maybe the point the OP is getting at?