4 ms·

I don't think I would call that a fail. A fail would entail the company not caring about the product it was selling, letting the purchase go through as origina

I don't think I would call that a fail. A fail would entail the company not caring about the product it was selling, letting the purchase go through as originally set up, and then disappeared if it turned out to be defective and any attempts to get a refund were denied. I think what Groupon did was pretty great. They're paying attention and not just trying to get sellers and then forget about them.

levigross 16y ago
I think it's a failure to make sure that the product that they sold was legit. They are such a powerful site that products should be throughly investigated before they go up. That said it is nice and neat what they did...
- there 16y ago
  That said it is nice and neat what they did... then why the flamebait title?
  - levigross 16y ago
    It's a company failure hence "Groupon fail"
    - fname 16y ago
      If that's a fail, I hope more companies take note.
    - blueben 16y ago
      Flagging for flamebait headline trolling.
- rhizome 16y ago
  What, exactly, do you propose they do, require samples (with full pedigree documentation) before allowing a coupon to go out? Where do you think the line should be drawn between inquiry and trust?