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> They still made the contract - and it was even their lawyers who wrote the contract and spend hours poring over it. If I order truck loads of landscaping mate
by JangoSteve 7y ago
> They still made the contract - and it was even their lawyers who wrote the contract and spend hours poring over it. If I order truck loads of landscaping material to be delivered to my house and I later learn that it wasn't such a great price, you better believe I'm now stuck with that material and the bill.
At first, I thought you were talking about the general social or implied contract between a retailer and consumer, in the general sense. But if you're talking about the explicitly written contract that the lawyers wrote, which is the Conditions of Use, then the allowance for pricing mistakes is right there in the "Pricing" section of the contract, including a description of what happens in such events:
https://www.amazon.com/gp/help/customer/display.html?ie=UTF8&nodeId=508088 https://www.amazon.com/gp/help/customer/display.html?ie=UTF8...
> With respect to items sold by Amazon, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by Amazon is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Other merchants may follow different policies in the event of a mispriced item.
- TallGuyShort 7y agoAnd that seems perfectly reasonable to me[1]. One of the main examples in the article actually shows they got to the point of shipping, and I'm not seeing a whole lot of outrage at any response (or even a response) from Amazon. [1] edit: and I'll admit I hadn't actually read the contract myself. I do when (a) I think there's actually a reasonable chance I'll walk away from the transaction rather than just risk losing $15 because I'm not satisfied, and (b) when the company bears some cost due to the complexity of the contract - like when they're standing there waiting for me to say I've read and understood it. I think it's problematic that almost no one reads what they're agreeing to, and everyone knows that, and we're all just okay with it. No idea how we fix that, but so long as we're talking about asymmetries in these transactions, the effort companies put into these contracts that they know perfectly well almost no one is reading scares me more than handling of price discrepancies.