2 ms·
I had a run in with BitDefender the other day. They charged me 120 euros for something that costs 37 euros on their website claiming auto-renewal was part of my
by mosselman 7y ago
I had a run in with BitDefender the other day. They charged me 120 euros for something that costs 37 euros on their website claiming auto-renewal was part of my original order 2 years ago!
The first counter offer I got, when requesting a full refund was adding 1 year or paying 37 for 1 year. Reminding then that in the EU you have a 14 day return period for online purchases made them refund the complete order.
What is especially ironic about this is that they supposedly want to protect me against online scammers, etc. In my book auto-renewals like this are scams.