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> This is a serious dark-pattern and I'm surprised companies still employ it. It's so short-sighted. It's not short-sighted at all. Literally every adult shoul
by gridlockd 7y ago
> This is a serious dark-pattern and I'm surprised companies still employ it. It's so short-sighted.
It's not short-sighted at all. Literally every adult should be aware that subscriptions generally auto-renew, unless advertised otherwise. It's been like that since the dawn of time.
From a business perspective, it makes little sense not to do auto-renewals. Of all the subscriptions that I've ever had, those that didn't auto-renew, I let lapse, often permanently. I didn't think to myself "I should reward this company for not doing auto-renewals!", I thought "I'll get to it later".
Those that did auto-renew but that I didn't need, I didn't cancel for a long time. Of course I'm annoyed at the auto-renewals wasting my money, but not to the point where I wouldn't use the service again out of spite. If I need it, I need it.
- aosaigh 7y agoI've mentioned this a few times, but the issue isn't with auto-renewals existing, it's with how these auto-renewals are applied and the policy around them.