It's not about winning - people will complain because that's what people do. Users complain about free products as well, sometimes rightfully and sometimes with

It's not about winning - people will complain because that's what people do. Users complain about free products as well, sometimes rightfully and sometimes with too much entitlement. It's not about the monetisation model. Creating something and putting it out there for free or for a one-off payment is the cleanest possible model.