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You can cancel. It's in their CS rep book to refuse or outright lie about being unable to cancel without a penalty fee, but just ask to speak to a manager. Aft
by distantaidenn 7y ago
You can cancel. It's in their CS rep book to refuse or outright lie about being unable to cancel without a penalty fee, but just ask to speak to a manager.
After the reps gets back from their smoke break, rest assured suddenly they are able to proceed with the request.
- radicalriddler 7y agoDamn, I wish I knew this a month ago. Damn me for being so quiet and anti-confrontational. I ended up with the half price monthly.