Disclaimer: I've done about 4 videos for Pluralsight. I have to agree - if you make it hard to cancel your service I think you're losing money. We're kinda see

Disclaimer: I've done about 4 videos for Pluralsight. I have to agree - if you make it hard to cancel your service I think you're losing money. We're kinda seeing this a lot on iOS, where subscriptions and the process of carrying those over after a limited free trial are very, very shady. It's a shame, because you want those dollars earned - and if I decide your product isn't right for me and you make it hard to leave, then by proxy you've made it almost impossible for me to come back.