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Try buying ads on linkedin and setting an amount you want to spend. It auto-renewed that amount, every day for weeks, without an email or even linkedin profile
by motohagiography 7y ago
Try buying ads on linkedin and setting an amount you want to spend. It auto-renewed that amount, every day for weeks, without an email or even linkedin profile notification. It's an extremely shady dark pattern.
I lost well over $1000 to them before I discovered it and cancelled. Have fun getting a refund as well. In short, avoid.
- jordanmorgan10 7y agoI'm curious if this was obvious during the on boarding of when you bought/created the ads though? The world of spending on ads alludes me, and as I start to venture into it to promote my own stuff - these are the things that have me a bit apprehensive to pull the trigger on any significant ad spend.
- motohagiography 7y agoI'm sure legally there was a reference, however the interface was structured to loot my credit card. I told support as much, and while I'm sure there was some indicator, again, no notification my card was being charged in my linkedin account notifications, and no emails that it was being charged. You need to watch it accumulate practically real time, because it will auto renew. Under what circumstances someone would willingly sign up to have $100 taken from them as an automatic refill is beyond me. Further, when someone is fundamentally dissatisfied with a service, you either refund them or you have profited by misrepresentation. In spite of a messaged commitment from them to refund the money, I have not received any notification that it has been refunded. The good news is that when a company's culture sucks that much, it is ripe for disruption.
- Balgair 7y agoTo be fair, LI uses dark patterns with the same gusto that a wolf has for a lamb ranch. I thought they were widely known for their scummy tactics. https://medium.com/@danrschlosser/linkedin-dark-patterns-3ae726fe1462 https://medium.com/@danrschlosser/linkedin-dark-patterns-3ae...