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Did you come through a shady landing page somewhere? From what I see, you cannot sign up without being informed of their auto renewal policy, and they do not ch
by dangrossman 7y ago
Did you come through a shady landing page somewhere? From what I see, you cannot sign up without being informed of their auto renewal policy, and they do not charge you without warning, which were your two complaints. Every signup button I could find on their public website says "10-day free trial then $X/month, billed monthly/annually" immediately beside or below the button. Clicking any of these buttons brings you to a payment page that asks your credit card info. That page says you'll receive an email reminder the day before your card is charged.
- aosaigh 7y agoSorry, didn't explain properly. I had subscribed already for the first year ($300). My renewal date for this next year came without warning and I was charged again, without recourse. I updated the text to clarify.
- scarface74 7y agoWhat do you mean it came without warning? It’s a subscription plan that you pay for yearly.
- petercooper 7y ago"That page says you'll receive an email reminder the day before your card is charged." Is that every time they charge you? Or just after the end of the trial? I think it should be a law (or at least an ethical standard) to email all customers in advance of automated billing (or at least have a 24 hour cooling off period after such a charge).