I do technical operations for a living. If I had a buck for every time I've seen an alert with unclear or non-actionable information, I would have retired ten y

I do technical operations for a living. If I had a buck for every time I've seen an alert with unclear or non-actionable information, I would have retired ten years ago. This article describes a tragic situation, but it's not terribly surprising. Other things I saw: - people scared to talk about what happened because of blame issues - putting new employees in critical situations with only three days of training