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>How are Google Cloud SLAs valuable when the service regularly has multi-hour (IIRC, > 5 hours!) (sometimes global) outages? You can sue them? (if that's not f
by badpun 7y ago
>How are Google Cloud SLAs valuable when the service regularly has multi-hour (IIRC, > 5 hours!) (sometimes global) outages?
You can sue them? (if that's not forbidden by the contract).
- azernik 7y agoSee my sibling comment - they have a process for talking to them to get discounts for months when they don't meet the SLA. If they don't give you said discount, you can sue them for breach of contract, but if they pay out you can't sue them for damages.