It's not just the cloud providers perspective on outages. That is the rosiest interpretation of misleading availability stats. There is an obvious moral hazard

It's not just the cloud providers perspective on outages. That is the rosiest interpretation of misleading availability stats. There is an obvious moral hazard involved because most availability tracking is self reported and outage criteria are vague. This behavior certainly isn't limited to cloud providers. If anything internal operations departments are worse. The only difference is that internal departments can be pressured more effectively.