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Someone who is interrupted will almost never listen to the interrupt. Instead, they maintain whatever they were going to say "in cache" and replay it once the i
by 1penny42cents 7y ago
Someone who is interrupted will almost never listen to the interrupt. Instead, they maintain whatever they were going to say "in cache" and replay it once the interrupt is over. I've found this to be universal.
So I've learned to stop interrupting people. They're only going to listen to what I say once they're done saying what they need to. Without at least one side listening to the other, the conversation will go no where.
From there, the problem is when one person won't give others a chance to speak. On my team, we raise a hand to let the person speaking know that someone wants to get a word in. This works very well in my experience.