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While it’s fair that the author is angry at the keyboard, it isn’t fair to: * Expect Apple’s Butterfly keyboard to be perfect in the first iteration (2016 mode

While it’s fair that the author is angry at the keyboard, it isn’t fair to: * Expect Apple’s Butterfly keyboard to be perfect in the first iteration (2016 models were the first ones to get them). * Argue that the butterflies in '18/'19 notebooks are the same as the '16 one. The '18 MBP’s keyboards have fixed the issues, Apple nailed it. While the '16/'17 MBP’s keybord issues are a real problem, the fuzz about the '18 MBP’s keyboard reliance is just noise from some of the common anti-Apple people. (I have used all three models, and the difference coming from the silicone cover is real. I have yet to see any semi-failing or stiff keys in the '18 model, after one full (dirty) use of them.) (Aside from the fact that this blog post adds no value about the MBPs,) People really shouldn’t be assuming things about the butterfly keyboards.

undecisive 7y ago
it isn’t fair to: Expect Apple’s Butterfly keyboard to be perfect in the first iteration (2016 models were the first ones to get them). We're not talking the first iteration of the concept of a keyboard on the first iteration of the concept of a laptop. This is nobody's first iteration. This is the final iteration of an essential component of an ultra-high-end product. You can expect them to be perfect, you should expect them to be perfect, and if they are not perfect you should expect them to fix them - quickly, and once.
- pcr910303 7y ago
  How can Apple find the issue when people itself started to get the keyboard issues by using 1+ years in exceptionally dirty environments? It’s not something like Apple is a company with time machines :-) One point that most people just don’t seem to consider is that the problem is greatly exaggerated. Negative reviews usually get much more tractions than the positive ones, mostly because the people who are positive about the MBPs don’t feel any needs to write a review about them (while negative people do).
sys_64738 7y ago
Customer confidence in butterfly keyboards is shot. They’re now toxic and it’s a marketing disaster the longer Apple prolongs this design. The best Apple can do is hold their hands up, admit they messed up, and hope for forgiveness. Keyboards shouldn’t have design flaws. There’s no wiggle room here and no excuses for Apple’s incompetence. It is simply poor design and equally poor testing processes.

undecisive 7y ago

it isn’t fair to: Expect Apple’s Butterfly keyboard to be perfect in the first iteration (2016 models were the first ones to get them). We're not talking the first iteration of the concept of a keyboard on the first iteration of the concept of a laptop. This is nobody's first iteration. This is the final iteration of an essential component of an ultra-high-end product. You can expect them to be perfect, you should expect them to be perfect, and if they are not perfect you should expect them to fix them - quickly, and once.

pcr910303 7y ago
How can Apple find the issue when people itself started to get the keyboard issues by using 1+ years in exceptionally dirty environments? It’s not something like Apple is a company with time machines :-) One point that most people just don’t seem to consider is that the problem is greatly exaggerated. Negative reviews usually get much more tractions than the positive ones, mostly because the people who are positive about the MBPs don’t feel any needs to write a review about them (while negative people do).

sys_64738 7y ago

Customer confidence in butterfly keyboards is shot. They’re now toxic and it’s a marketing disaster the longer Apple prolongs this design. The best Apple can do is hold their hands up, admit they messed up, and hope for forgiveness. Keyboards shouldn’t have design flaws. There’s no wiggle room here and no excuses for Apple’s incompetence. It is simply poor design and equally poor testing processes.