I am an Apple user since 2003. I have always been a very happy user and kept recommending Apple computers to anyone asking. In the last weeks, for the first tim

I am an Apple user since 2003. I have always been a very happy user and kept recommending Apple computers to anyone asking. In the last weeks, for the first time and with a heavy heart, I had to tell two colleagues, that I would recommend against buying an Apple laptop at the current time. The new keyboards keep failing, the repair times are far too long, and after 4 years, the limit to the repair program, the laptop has to be written off as soon as the keyboard needs another repair. Apple urgently needs to go back to their previous keyboard designs which worked just fine. And they need to go back to a hardware design, where a keyboard or battery exchange can be done for a resonable price in a reasonable time. This should require only a few minutes in the shop instead of leaving your device at Apple for weeks.