4 ms·

The cost to your business will always be greater than the maximum refund on the SLA, even if it's a full refund. That's why you're using the provider in the fir

by mentat 7y ago

The cost to your business will always be greater than the maximum refund on the SLA, even if it's a full refund. That's why you're using the provider in the first place, since you can make more money than they're charging.

rocqua 7y ago
An SLA could technically go beyond refunding payments into payout out fines.
gowld 7y ago
That's not true. If you get a month refund for a day down, you can still come out ahead. Even so, it's not reasonable to compare to perfection, you should compare to other options.