5 ms·
I hope they can get this sorted out. Of course everyone's seen the oversize boxes containing a relatively thimble-sized object, but I've pretty much had to sto
by toss1 7y ago
I hope they can get this sorted out.
Of course everyone's seen the oversize boxes containing a relatively thimble-sized object, but I've pretty much had to stop buying books at Amazon - especially hardcovers for gifts. Nearly EVERY time, they just toss the book(s) in an oversize box, with zero or token padding. Of course the books arrive with the corners crunched and dust jacket torn. Usually not terribly, but more than enough that it is no longer a new book or suitable for a gift. They've gotten a lot of returns.
Very occasionally, rarely enough that it may be the book printers themselves doing it, I get a (usually paperback) book shrink-wrapped in to a larger cardboard, placed in a larger box. These arrive perfect every time, but obviously use more packaging & labor. Still, seems like less than 2-4x return/reship cycles trying to get a good one.
It just seems ironic that Amazon started out selling & shipping books, has become a technology leader in multiple fields, yet still cannot get it right how to ship a book.
- wrp 7y agoBruised books have been an intermittent (and exasperating) problem with Amazon (and Borders and Barnes & Noble) from the beginning. I've always been surprised that they never managed to permanently sort out the packaging of their core product.
- toss1 7y agoYes, seems like the primary example of the boxed for shipment to a store vs e-commerce. In the store, the books came in a pallet/carton set, and they are all pristine. Breaking that pallet and tossing it in a box for another shipment is just guaranteed to damage it unless packed diligently.