4 ms·
I don't understand why people don't learn the rules of the game called "business" at least a little bit. If you have the right to cancel something within 14 day
by rehasu 7y ago
I don't understand why people don't learn the rules of the game called "business" at least a little bit. If you have the right to cancel something within 14 days there are rules to how to do this. Don't expect cooperation from the other side of the table. Just follow the rules.
I'm quite sure the rules say something like this, but I'm not a lawyer and have not looked it up again:
1. Find out the business address of that company, preferably one in your country if there are multiple options.
2. Write a letter in Word where you say you want to revert the orders <list of date, object, price>.
3. Print, sign, then photograph that letter with your phone (which adds a date to the photo).
4. Go to your town's post office and tell them you want to send this letter in a way that the receiver needs to sign for that and you want to get back that signature.
5. Wait for the signature.
6. If nothing happens besides the signature, write them an email adding all the details and the photos of the signature and the letter.
7. If still nothing happens on your bank account, and the sum is over 500€ or similar go with all the documents to a court and request they help you get the money back. Not sure if other countries but in my country for 45€ they will send a specially colored letter to the company claiming the payment and threatening a lawsuit.
8. Check the times here, but when they are up and nothing happened go with all these things to a lawyer and he will probably sue for you. In most countries losing such a lawsuit is path that might end up bringing the CEO into jail (not directly, but it certainly is on the table as possibility at this point), so the chances are super high that at this point they will send the money or declare bankruptcy. In case of bankruptcy your lawyer knows how to continue.
There's no need for reminders, warnings, etc. All that might end up you being behind your deadlines. Print a paper letter, sign it, and send it in a way that can prove reception.
A professional company with good intent will also not feel threatened by you doing the right thing according to law. So don't be afraid to be perceived as unfriendly. The only people who will claim unfriendliness here either have no idea what they are doing or are using your shame against you in the hopes that you do mistakes.