Last time I rented from Avis I didn't even sign paperwork. I made the reservation, then changed it from the app on my phone in the airport before my flight. A

Last time I rented from Avis I didn't even sign paperwork. I made the reservation, then changed it from the app on my phone in the airport before my flight. After I arrived, I went to the rental area, the app directed me to a car. I got in, and drove to the exit where I handed my driver license to an attendant who returned it with a receipt within 30 seconds and opened the gate allowing me egress. I was very pleasantly surprised at how improved the customer experience was.