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In your case you could state that you strongly discourage the usage of that as it call quality is so poor that it is know to strongly negativity effect client o

• bartread 7y ago
  I actually did that after a particularly bad WebEx call, suggesting we try Zoom (ironically) for our next call. Anyway, although generally better, Zoom also proved to be something of a disaster so there were obviously other factors at play. We then switched to Fuze for the next call (client's new corporate standard), and it was still a bit ropey. After that I decided it was best to just roll with it whatever they use because, with any videoconferencing or VOIP service, it's impossible to guarantee good performance on the day. Still, I maintain that WebEx has been a fiasco ninety-plus percent of the time I've used it, which is way worse than anything else. The majority of the time Zoom, Hangouts, and even Microsoft's Teams seem to work well.