You should read the article you linked. "Liebeck suffered permanent disfigurement after the incident and was partially disabled for two years." The fact that pe

You should read the article you linked. "Liebeck suffered permanent disfigurement after the incident and was partially disabled for two years." The fact that people remember "crazy lady didn't know coffee was hot" is due to corporate PR. It worked on the public but not on the jury who heard the facts directly.