No, it's not baffling. It's white-washing and blame-shifting. "it turns out to be more complicated" = It's even worse than you probably imagined. We knew the c

No, it's not baffling. It's white-washing and blame-shifting. "it turns out to be more complicated" = It's even worse than you probably imagined. We knew the certificate was going to expire and willingly let it happen because we don't know how our own product works. Also look at this new update mechanism and the other problems we caused! Forget about the fact that none of this makes any sense and please don't fire me for gross incompetence. This was always a no-win situation for the people responsible. Allowing a certificate to expire has no reasonable justifications possible. It was always just going to be a question of if anyone would actually be held accountable for negligence or if they would excuse and blame-shift their way out of it. I don't mean to be so negative about it. The silver lining could have been setting an example of doing a real investigation, finding that people were negligent, and holding those negligent people accountable, but I don't see that happening here because the people doing the investigating are the ones responsible. The "it turns out to be more complicated" quote reminds me of Russ Roberts from Econ Talk. He has a number of interesting mannerisms that clearly signals his personal opinion on things. He doesn't come out and say "That's a terrible idea and I disagree!". Instead he whines "Well I'm not so sure." And when some study or evidence goes against his preconceived ideas or biases he says "Well, it's complicated".