Agreed that people should be held accountable but there is not a great process for this. Usually the fallout from bad policies for backups / continuity are down

Agreed that people should be held accountable but there is not a great process for this. Usually the fallout from bad policies for backups / continuity are down to a roll of the dice. Too many of the people in charge are willing to roll the dice, and too many will understaff IT and then not listen.